Refund Policy
Return & Refund Policy
At Natureyieldinternational, we want you to be fully satisfied with your purchase. If, for any reason, you are not satisfied, we offer returns and refunds under the following terms and conditions:
1. Returns
Eligibility for Returns
To be eligible for a return, the item must meet the following conditions:
- Item must be unused and in the same condition that you received it.
- Item must be in its original packaging.
- Proof of purchase or order confirmation is required.
- The following items are not eligible for return:
- Digital downloads
- Gift cards
- Sale or clearance items (unless defective or damaged)
How to Initiate a Return
- Contact our customer service team at natureyield99@gmail.com with your order number and details of the product you wish to return.
- Once your return is approved, we will provide return instructions.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
2. Refunds
Refund Process
- Once we receive and inspect your returned item, we will notify you via email regarding your refund status.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within 7 days.
Partial Refunds (if applicable)
Partial refunds may be granted in the following cases:
- Items not in their original condition, damaged, or missing parts for reasons not due to our error
- Items returned after the 7-day return window
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account or credit card statement
- Contact your bank or credit card company, as processing may take some time
- If the issue persists, contact us at natureyield99@gmail.com
3. Exchanges
- We only replace items if they are defective or damaged.
- If you need an exchange for the same item, contact us at natureyield99@gmail.com
- Depending on availability, we may offer a replacement or an equivalent item
4. Sale Items
- Only regular-priced items are eligible for refunds.
- Sale or clearance items cannot be refunded unless defective or damaged.
5. Order Cancellations
- Orders can be canceled before they are shipped.
- To cancel, contact us immediately at sugandham@gmail.com
- If the order has already been shipped, please follow the return policy for a refund.
6. Damaged or Defective Items
- If you receive a damaged or defective item, contact us within 7 days of delivery.
- We will arrange for a replacement or offer a full refund at no additional cost.
7. Contact Information
If you have any questions regarding our Return & Refund Policy, please contact:
Natureyieldinternational
📧 Email: natureyield99@gmail.com
📞 Phone: 97567 69187